Shipping policy
Thank you for shopping with UNCLE MAZ BLOCKS. This Shipping Policy explains how your orders are processed and delivered.
Free Shipping
UNCLE MAZ BLOCKS is pleased to offer free shipping on all orders. There are no additional shipping fees applied at checkout.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are not processed or shipped on weekends or public holidays.
During high order volume periods, processing times may be slightly extended. Customers will be notified if significant delays occur.
Delivery Time
Estimated delivery times depend on your location:
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United States & Europe: 7–12 business days
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International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to shipping carrier delays, customs clearance, or other external factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information typically becomes active within 24–48 hours.
Customs, Duties, and Taxes
International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the customer.
UNCLE MAZ BLOCKS is not responsible for delays caused by customs procedures.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. UNCLE MAZ BLOCKS cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or if you believe it has been lost during shipping, please contact us within 48 hours of delivery so we can assist you.
Contact Us
If you have any questions about shipping, please contact us:
UNCLE MAZ BLOCKS
📍 RM 1911A UNIT F 19 F, 66 CHAI WAN KOK STREET
GOLDEN BEAR CENTRE, Tseun Wan, New Territories, Hong Kong SAR
📞 Phone: 0805245511
📧 Email: unclemaz@gmail.com